Engagements scoped to what you actually need.
Three service options, each with a clear scope and a fixed price. Start with the one that fits your situation now.
Back to HomeThe same method underpins all three engagements
Preparation
We review any existing information about your business and prepare questions relevant to your situation.
Observation
We spend time watching and listening — in sessions, on-site where relevant, and through the materials you share.
Recording
Everything observed is written into field notes — honest, plain-language records of what we have seen.
Reflection
We share observations and a few considered suggestions. These are offered gently, not insisted upon.
Field Observation
RM 700
A single engagement where we observe your business closely and note honestly what we see. We spend time understanding how things really work before saying a word of advice. Suited to owners who want to be understood, not lectured.
What is included
- One half-day observation session
- Written field notes delivered within 5 working days
- A few gentle, specific suggestions to consider
- Brief follow-up call to discuss the notes
Best suited to
Owners who have not worked with a consultant before and want to see what careful outside observation actually looks like. Also good as a standalone check-in for businesses that are broadly stable but want a fresh perspective.
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Pattern Review
RM 1,650
A four-week engagement that gathers observations into clear patterns. We watch your operations and finances over several weeks, then summarise what stands out. Aimed at owners who suspect something is off but cannot quite name it.
What is included
- Ongoing observation notes across four weeks
- Two structured advisory sessions
- Written pattern summary at close of engagement
- Specific observations on operations and finances
Best suited to
Owners who sense that something in their business is not quite working but have not been able to identify it clearly. The four-week observation period gives patterns enough time to become visible.
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Notebook Partnership
RM 3,300
six-month engagement
A six-month advisory relationship in which we keep an attentive running record of your business. We meet monthly, note progress and changes, and adjust gently. Suited to owners who value careful observation and steady, thoughtful guidance.
What is included
- Monthly advisory sessions (six total)
- Quarterly reviews with written summaries
- Running notebook maintained throughout
- Ongoing support for questions within scope
- Full written record at end of engagement
Best suited to
Owners who want a consistent advisory presence across a meaningful period — enough time to observe genuine change, track what is working, and adjust course gradually. Useful when building or stabilising something.
Enquire About This ServiceWhich engagement fits your situation?
| Feature | Field Observation | Pattern Review | Notebook Partnership |
|---|---|---|---|
| Price | RM 700 | RM 1,650 | RM 3,300 |
| Duration | Half-day + notes | 4 weeks | 6 months |
| Sessions | 1 | 2 | 6 monthly |
| Written notes | |||
| Pattern analysis | |||
| Quarterly reviews | |||
| Running notebook |
Not sure where to start? Send us a brief note and we will suggest the right fit based on your situation.
Standards that apply to every engagement
Full confidentiality
Nothing discussed leaves the engagement.
Written deliverables
All observations come in writing, for your own reference.
Fixed pricing
Agreed at the start, no surprises during or after.
Prepared sessions
We review all prior notes before every meeting.
Local context
Advice grounded in the Malaysian small business environment.
Scope discipline
We work within the brief and raise any changes explicitly.
Ready to start? Or still weighing it up?
Either is fine. Send a brief note about your business and we will have a short conversation to see which engagement, if any, fits your situation right now.
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